Vivahabandhan is established with the objective to create successful marriages. This matrimonial portal knows that searching Mr. Right or Ms Right is the most cognizant decision of the lifetime thus provides 24/7 email and telephonic customer service to its members. Unfortunately, the option of live chat is not available but it states to provide quick response to all the queries from users of Vivahabandhan. It claims to be a user friendly portal that equips friendly tools to its users so as to make the search easy and effective.
The subject matter of safeguarding the personal information of the members is well-defined under the sections namely privacy policy and terms and conditions. The company does not take give any warranty for the screening of the profiles in terms of authentication. It is clearly stated that Vivahabandhan does not take any responsibility for the interactions between the Registered Users. However, it is felt as a user that in today’s competitive world Vivahabandhan can take little more efforts to the verification of the profiles.
It gives two kind of membership that is free and premium. The paid membership is termed as premium which gets access to additional services and feature over the free membership such as view horoscope, save favorite member profiles, express interest in members and forward interested profiles to loved ones with details etc.
It seems that this matrimonial website has several profiles but it is not sorted out in any particular categories. All the profiles are in the website database and the search is totally given by a small section of Simple Search. There are no broad categories like religion, caste, city or education and so on. This implies that the member is not being given the space to search for their soul mate on their own rather they have to be dependent only on what the websites narrows down for them on the basis of four questions that are age, religion, caste and photo.
It is good to have a reference or guide to search for the bride or bride groom by the match–making software but it is quite bizarre to totally depend on those profiles that are drawn by the computer. It is best to look in for profiles that well segregated into specific categories as it then makes the search more precise and pertinent. Vivahabandhan must incorporate few changes in this regard so that the search for the life partner can be more focused and members get an extensive scope.