IndiaMatrimony.com came into existence in the year 2001. This user-friendly website provides its members with broad search with its unique feature of Advanced Search. Under this option there many fields like diet, complexion, education, profession and much more. Hence, the search for the suitable match is more scrupulous.
Profiles
This matrimonial service provider has far-reaching array of profiles in its database. All of these are well sorted into different sections viz. country, religion and community. Each division is further divided into sub- divisions so that the member can have more clear-cut search. All the profiles are quoted to be 100% screened with respect to irrelevant and/or inappropriate content.
Privacy
IndiaMatrimony.com has a well-stated privacy policy that answers majority of questions such as what all information is to be given, how it will be used, how it will be protected and so on. Members give their consent then only other registered members are able to see the info. Similarly terms of use are clarified too.
Membership
Like all other matrimonial website, this too has free and paid membership. At this site there are three membership packages namely classic super, classic plus and classic having the validity for 90 days, 180 days and 270 days respectively. Any one could be selected after paying the fees through online payment options.
Recognized Certification
There are no testaments from any recognized organization that can be referred by any new visitor. Also the success stories that are uploaded on the website are likable but are quite many months old. Testimonials are very helpful in gaining the confidence as it acts as proof to credibility of the service provider although at IndiaMatrimony.com nothing substantial is available.
Customer Care
They offer IM messenger in order to assist members having any problem or query. IndiaMatrimony.com can be contacted through IM Messenger and a general contact us form. The option of calling on phone is not available. Some members or visitors could feel that it is required to have one contact number because sometimes it is easy and quick to call up on phone instead of chat or email. Phone takes care of urgent communication while messenger serves for the detailed discussion. Thereby customer assistance must be provided over the phone as well. Secondly, the messenger service is accessible during fixed working hours which again may not be apt for Indian members.
IndiaMatrimony.com is the basic website with normal features. There are no significant features that can make it stand in the competitive internet world. This website at one fell swoop is passable but needs to offer much more to become a preference!